What are the coloured SMS dots on patient appointments?
We show SMS reminders for appointment using a traffic lights system. Listed below are the colours & meanings.
Pending: Reminder has been set, but not yet sent.
Prepared: Reminder has been prepared and is waiting to be sent.
Sent: Reminder has been passed sent, waiting for response from gateway.
Delivered: Reminder was delivered to the number requested.
Failed: Reminder was not delivered to the number requested.
Invalid number: The number provided was invalid.
Request a demo »