Entries Doubling Up in End of Day Section

Abbey reported that when using the End of Day in the system, an amount has doubled up. In this situation, the practice entered the amount onto the patient and then moved it into the bank. They then realised it went through on the wrong patient, so moved it back and entered it onto the correct patient. However, this has now caused two entries to show up in the End of Day section. The case has since been resolved with a work around, but it has been suggested to raise this as a feature request as while it works, this possibly wasnt considered at the point of creation.


Request a demo »