Send a SMS this Holiday Season

Christmas is a great time to build and retain good relationships with your patients, some practices send out seasonal greeting cards to their patients and while this personal touch is fantastic the cost of cards and postage can be prohibiting.

With SMS from Systems for Dentists you can send your patients a seasonal greeting text message for as little as 8pence each. If you do not currently have our SMS service call our sales team on 0845 643 2828 and they will arrange to activate the service for you.

Sending a personalised greeting to your patients could not be easier. Ian Sharkey from our support team has created the following guide for you.

Should you have any problems, please feel free to call our Dental Software support desk on 0845 643 2727 who will be more than happy to help you.

Happy Christmas Everyone.

First of all create your document. To do this, enter the program Setup.

Setup Menu

Once in Setup click on the SMS icon.

SMS Icon

Click Templates in the bottom left hand corner. Click New to create a new template. Now add the content to your template (example below).

SMS Template for Christmas

Tip: You can select various merge fields to personalise each SMS message, simply select from the dropdown and click Insert Field.

In Type make sure General is selected. Once you are happy with your template click Save. To send this to your patients, run the Patient report. Shown below is how to navigate to the report.

SFD Reports MenuPatients Report Icon

Click on New, in the top left hand corner to create you report.

SFD Patients Report Properites Screen

Enter any values into this screen you wish.

Tip: If you only wish to send to your adult patients, do this by simply un-ticking the box next to Child.

Click OK, once you have added your values. You will now be presented with a list of patients. Click SMS this will send to everyone with a valid telephone number entered on your system (depending on your settings). Choose your Christmas template from the list, click OK to send.

Select your SMS Template from the list

As you can see from this article the process isnít very time consuming at all however something as simple as this can be very effective to help build customer relationships.



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