The Waterside Dental

I have been a client of SFD (Systems for Dentists) for about 17 years now, when it was just Ryszard Jurowski. Over the years, team members and associates have experienced other dental software systems and they all remark that without a doubt, SFD is the best dental software company to deal with

They are always friendly, accommodating, and super helpful - nothing is too much trouble. Their system is easy to use (you can be up and running in no time), very intuitive, and extremely reliable

I never have issues with the system itself, but on the rare occasion there is a glitch (that is always unrelated to SFD) they always answer the call promptly and sort the issue immediately, meaning no down time. I can log on anywhere in the world through a licence attached to my laptop, which means access is always accurate and not patchy like it can be with some software

Ryszard is more behind the scenes these days, but was always lovely to deal with. In recent times, I have dealt with Adam, Thomas in sales, Nikki and Michael in the technical team (along with others who have been equally lovely, but I just can’t remember their names!) and they have all gone above and beyond to help me. They make you feel special and cared for, which is unusual for a software company

Dentistry is a difficult profession, and clinicians need a system that is easy to operate and works for them, capturing the correct information, accurately and swiftly. SFD does all of this and more

I would much rather support a company that has retained a human touch and if anyone is thinking of a new system, I would highly recommend SFD


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